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FREQUENTLY ASKED QUESTIONS

  • I have not yet received my order
    If after contacting your local post office service (USPs), you still need assistance regarding locating your order feel free to contact us at maranaggsline@gmail.com and one of our representatives will be happy to assist you.
  • How do i cancel my order?
    Contact us at maranaggsline@gmail.com within 24 hours to cancel your order.
  • Something is wrong with my order.
    Please contact maraandaggsline@gmail.com stating your order number along with your concerns and photos.
  • I can't log into my account.
    If you can’t log in to your account, you may have not created one yet, email us at maranaggsline@gmail.com and we will be glad to help you.
  • How do i contact Maranaggs
    You can contact us at maraandaggsline@gmail.com
  • Do you have a physical store?
    Unfortunately not, all transactions are made online through our website.
  • What is your shipping policy?
    Packages are shipped out via USPs/Local delivery in 3-7 business days including customizations and shipping. - International orders take about 7-10 business days for delivery (depending on customs).
  • I need my order by a specific date.
    If you need your order by a certain day, you need to contact us before ordering to make sure it’s possible to get the item in time.
  • What are the international shipping rates?
    International shipping rates are calculated based on a number of factors including desired service level (standard/express), number of items you are purchasing, the weight of the item, and the destination location/region. International shipping will be calculated during checkout.
  • I ordered a pre-order item, when will it ship?
    Pre-order items have their shipping date in the description. If your order has a pre-order item, all the items will ship together on the dispatch day of the pre-order item. If you wish to split up the order, there will be an additional shipping cost.
  • Can not find an answer to my question
    Contact us at maraandaggsline@gmail.com
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